Support

Help centre

Get set up, get unstuck, get back to the quest.

Common tasks

Quick answers

Create your account

One parent or school account can hold multiple learner profiles.

Add a child

Enter a name and age, pick a mentor, and the first quests will diagnose readiness.

Choose the right stage

Start with age. The platform corrects the level within the first sessions.

Device & network

A current browser, audio for younger stages, and a stable connection.

Manage screen time

Set session limits and weekly targets from the family dashboard.

Privacy controls

Review what is stored and choose what is shared from your account settings.

Still stuck?

Send us the learner's stage, the device you are using, and what you were trying to do. That is usually enough for us to resolve it in one reply.

Ready to see a quest in action?

Start free at home, or book a walkthrough for your school.